Customer is approached or calls a private number from Facebook or WhatsApp
The scammer on the phone pretends to be a Fin Home Loans agent. The scammer asks for personal information including the email address.
The fraudulent contract is then emailed to the customer and requested to pay loan processing fees of R999 – R1500.
Customer receives a fraudulent contract with a fraudulent Fin Home Loans logo that is not laid out correctly and is not in an encrypted(security seal) format.
The fee is paid and then confirmed with the customer. Promises are made, delays are experienced and the customer never gets the loan.